Cancellations

Please consider others who might be waiting for a session and contact us as soon as you can if and when things change. We require at least 48 hours notice in order to cancel or reschedule your appointment. 
Sometimes that's not possible as things come up at the last minute. Please call or text Lauren on 0499 931 016 as soon as you can. 
If appointments are cancelled or not attended without notifying us within the requested time frames, or on more than one occasion, we may not be able to reschedule or offer further appointments.

 

Privacy policy 

How do we protect your information? 

We respect your privacy.

(a) Wisemind Perth respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

(b) "Personal information" is information we hold which is identifiable as being about you.

I want to read the full privacy policy. 

 

Confidentiality 

What’s discussed in session is confidential. Any notes made during or after your session are kept in a locked filing cabinet and/or password protected computer as outlined in our full privacy policy. 

 Limits to confidentiality


Confidentiality can be limited in some circumstances where there are risks to the safety of our client/s or others; and where a court of subpoenas information about the client.

If we ever find ourselves in this situation, we will always discuss it first.